Your midsize enterprise has the same business collaboration requirements of large enterprises, but you may lack their IT resources and money. Midsize doesn’t have to mean reduced features. You can have the solution most big businesses use for BYOD, conferencing, and business collaboration in a midmarket package. The Avaya Aura® Solution for Midsize Enterprise communications is sized for 200-2400 users, and it incorporates multiple Avaya applications on a single virtualized server. You gain a full set of sophisticated UC capabilities in a scaled-down, lower-cost, reduced-energy, hardware footprint.
Help your smaller enterprise look bigger and function better by giving employees advanced unified communications that help them get more done, wherever they are.

The S8300 Server, with a G700, G450, G430, G350 or G250 Gateway, provides a flexible solution for growing companies to streamline voice and data operations over one networked infrastructure. It can be a standalone solution for a small business or a remote edge device for a larger enterprise network with 8 to 1000 stations.

Avaya generation of HP DL360G8 Simplex COTS Server uses Xeon® Quad-Core 1U HP for high-end server platform, operating system is Linux RedHat OS. On the Linux operating system works is Avaya Aura ™ Communication Manager software, the core of the communications process, providing more than 700 kinds of call control functions, as well as Avaya powerful intelligent traffic applications.

Avaya generation of HP DL360G8 Duplex COTS Server uses Xeon® Quad-Core 1U HP for high-end server platform, HA architecture operating system is Linux RedHat OS. On the Linux operating system works is Avaya Aura ™ Communication Manager software, the core of the communications process, providing more than 700 kinds of call control functions, as well as Avaya powerful intelligent traffic applications.

The G450 Media Gateway consists of a 3U high, 19" rack mountable chassis with field-removable Supervisor Main Board Module, Power Supplies, Fan Tray, DSP resources and memory. It has eight Media Module slots that host a combination of interface boards to support T1/E1, ISDN-BRI, WAN interfaces, digital or analog telephones and analog trunks.

The G430 Media Gateway consists of a 1.5U high, 19" rack mountable chassis with DSP resources and memory. It has three Media Module slots that host a combination of interface boards to support T1/E1, ISDN-BRI, digital or analog telephones and analog trunks. The first Media Module slot can also host an S8300 Server to provide integrated IP Telephony for standalone businesses or mission-critical survivability for branch office-deployed G430s.

Deliver basic communications features at an attractive price point. These phones are ideal for enterprises and call centers alike, and can be deployed alongside other Avaya phones.
The 1600 Series IP Deskphones combine the features of traditional and IP deskphones, delivering capabilities often found in higher-priced devices. For employees accustomed to traditional digital telephones, these models offer a familiar user interface—including context-sensitive displays and fixed keys for conference, transfer, and hold. This improves productivity and eases the upgrade process. All models feature backlit displays, high-quality full-duplex speakerphones, and buttons with dual LEDs (red and green) that give users easy-to-read status information. The phones support multiple call appearances, and can support from three to 16 line appearance/feature keys and display up to four lines.
These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.

Solidly built, elegantly designed, and future ready to support the way you work for years to come, these phones are packed with features that help drive collaboration enterprise wide. A select set of 9600 Series IP Deskphones offer touchscreen access to web-based applications, menus, calendars, and directories, plus high-quality voice calls, instant messaging, voice messaging, conference calling, and more.
Superior acoustics in the phones and handsets reduce distracting background noise and provide a broader range of audio frequencies for a more you-are-there experience. Access instant messaging, colleagues’ presence status, calendar, call history, web-based productivity apps and more—right from your IP phone. Large, color touchscreens and customizable softkeys make these phones easy to learn and use. Plus, use 40% to 60% less energy than you do with comparable phones.
These GigE phones don’t require a separate ethernet outlet for co-located PCs, which lowers costs while maintaining the bandwidth computers need. You also gain the option to add more data-intensive services or applications down the road.
The 9600 Series IP Deskphones work with the Avaya Aura® Platform. Most models also work with the Avaya IP Office™ Platform, however models 9670G and 9601 are not compatible with IP Office.
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These phones deliver a familiar interface, combining the best of past and present. Fixed keys—familiar to any phone user—provide easy access to the most common features, while flexible softkeys provide contextual guidance and prompts for ease of use and efficiency. Integrated speakerphones and other advanced technology deliver clear, clean audio that will satisfy even discerning users. Easily attach headsets to the 1408 and 1416 models, and the 32-button expansion module for the 1416 can be programmed to deliver a wide range of features.

Spec
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The Avaya 2400 series adds several enhancements over previous generations of digital telephones. These include paperless button labeling, local call log and speed dial directories and streamlined styling consistent with Avaya IP telephones. There are currently three models in the 2400 series: the entry-level 2402 Digital Telephone, the mid-level 2410 Digital Telephone, and the high-performance 2420 Digital Telephone.
Specifications

The conference room phone just got easier to use—and smart enough to deliver true productivity-enhancing features. Easily deployed on your network, these conference phones are quick to install and compatible with Avaya’s flagship collaboration solutions for any size business. Connect to a telephone line or your IP network and a power supply. It’s that simple. Solidly constructed, these phones include intuitive keypads to make accessing features and functions a snap.
Set up and administer conference calls quickly and easily with the built-in conference guide. Access web-based applications or the corporate directory to launch calls quickly. Bridge up to five people or locations. Expand to a Bluetooth headset, PA system, or microphone. Set up regular team calls—save them, and quickly access them again with the touch of a button. Insert an SD memory card in the built-in slot, and record on the fly. Share or archive the call recording to a PC or another device.
Never miss a second of the conversation with OmniSound™ audio technology—the 360-degree surround sound and speakers optimize audio pick-up and broadcasting. OmniSound technology produces pure high-definition sound. Full duplex operation allows sound to be transmitted and received simultaneously to prevent audio clipping for frustration-free collaboration. Ensure high quality sound with 360-degree OnmiDirectional microphones that cover up to 750 square feet. Add more for bigger rooms or for more participants. Expand to a Bluetooth headset for a speaker or a PA system for a large group. Advanced suppression filters virtually eliminate background noise, and a built-in equalizer lets you easily adjust sound quality to your preference.

Specifications

Help people communicate more efficiently with simple, intuitive access to everyday communication tools. Avaya one-X® Communicator provides anywhere access to unified communications capabilities, bringing together voice calling, audio conferencing, corporate directories, and communication logs into one solution, easy-to-use on a desktop or laptop. Avaya one-X Communicator is ideal for anyone who needs to be highly reachable, manage multiple calls, and set up ad-hoc conferencing.

Avaya one-X Mobile extends the same corporate communication features you have on desktops to mobile phones and tablets. So your employees can be as effective on the go as when they’re in the office.
Leveraging the corporate network and Wi-Fi instead of cellular plans to deliver communications functions helps you get the most out of your Avaya communications and mobile collaboration investment.

Delivered on the Avaya Desktop Video Device, the Avaya Flare® Experience offers quick and easy access to real-time communications and collaboration tools. Capabilities include desktop video, social media, audio/video/web conferencing, multiple directories, presence, instant messaging, and contextual history. It leverages the SIP-based Avaya Aura® communications platform to deliver improved real-time, multi-session and multi-modal communications to the desktop.

Avaya Aura® Session Manager is the core of Avaya's revolutionary Session Initiated Protocol (SIP) based architecture. The Session Manager platform makes it possible to unify media, modes, networks, devices, applications and real-time, actionable presence across a common infrastructure, creating the web-style on-demand access to services and applications that users increasingly expect from their enterprise communciations solution.

Avaya Aura® Conferencing is the next generation unified multimodal collaboration application. It is an on-premise collaboration solution that provides audio, HD video, and web collaboration capabilities. It leverages Avaya Aura technology and brings together communications and collaboration to thousands of users through the Avaya Flare Experience.

Three kinds of IP Office version to meet your unique business needs.
Basic, and Advanced preferably three kinds of IP Office version for you to choose, to bring you in line with your business needs precise combination of features.
The basic version allows you to get the critical communications capabilities while reducing costs; preferred version not only provides ten times the basic version of the voice messaging capacity, but also enhance the mobile worker making capacity; Premium is able to maximize customer service efficiency and effectiveness.
Use preferred or Advanced Edition, you can provide the necessary communication tool for your employees, to support them to achieve optimal performance.

Three kinds of IP Office version to meet your unique business needs.
Basic, and Advanced preferably three kinds of IP Office version for you to choose, to bring you in line with your business needs precise combination of features.
The basic version allows you to get the critical communications capabilities while reducing costs; preferred version not only provides ten times the basic version of the voice messaging capacity, but also enhance the mobile worker making capacity; Premium is able to maximize customer service efficiency and effectiveness.
Use preferred or Advanced Edition, you can provide the necessary communication tool for your employees, to support them to achieve optimal performance.

Architecture / Models
IP office Server Edition adds a scalable Linux-based option for midsize enterprise customers. It provides UC applications on a platform that is east to manage and seamless to upgrade.

• Primary Server – Provide call control, mobility, IM and presence, and Messaging ( VM Pro & Avaya one-X Portal), centralized licensing in a single server
• Application Server – Optional external server for Avaya one-X Portal when additional capacity is needed
• Expansion System – Linux server or IP Office 500 V2. The IP office 500 V2 can also act as a local gateway

Capacities

• Up to 500 users per server
• Up to 1000 users at a single location or across 32 networked sited
• 250 H.323/SIP trunks per Server
• 125 H.323/SIP trunksper Expansion System
• 240 {RI channels, 32 BRI channels, 204 analog trunks per V2 Expansion System(Not simultaneously)

Trunk types supported

• SIP trunks are native
• Analog. H.323, BRI, E1/T1/PRI are supported via an IP Office 500 V2

Networking

• SIP, H.323. QSIG, ISDN-PRI, ISDN-BRI(euro), E1
  
  

Now small and medium-sized businesses can deliver highly reliable, high quality, communication solutions for a range of user types within the organization. Avaya 9500 Series Digital Deskphones can be deployed in mixed digital/IP telephony environments and are an ideal choice for companies wanting to add digital endpoints with a consistent look and user experience to their existing phones.
Smart design, crystal-clear sound, and productivity features make these phones an easy choice. Combining the features of traditional deskphones and the latest user experience, the 9500 Series provides advanced capabilities in competitively priced models.

Specifications

1. Businesses need always-on networking solutions and high-density connectivity to the core of the network. Avaya Ethernet Routing Switch 8800 Series features hot-swappable modules, redundant fans, and power supplies—and delivers rock-solid network reliability and support for next-generation capabilities.
2. Shortest Path Bridging with its extensions eliminates the need for multiple overlay protocols in the core of the network by reducing the core to a single Ethernet based link state protocol which is providing all virtualization services (virtualization of bridging, routing, multicast) in an integrated model. In addition, by relying on end-point-service provisioning only, the idea of "build it once and don't have to touch it again" becomes a true reality. This implicity also aids in greatly reducing time to service for new applications and network functionality.
3. For more information please visithttp://www.avaya.com

1. Improve the resiliency and stability of your network with this ultra-reliable and high-performance Core Switch platform. Protect your enterprise from network outage call-outs when you deploy the Virtual Services Platform 9000, with its hardened architecture and instantaneous recovery. Reliably support your most mission-critical communication environments with a carrier-grade operating system, system-level health checks, and self-healing capabilities, coupled with interruption-free software patching.
2. Shortest Path Bridging with its extensions eliminates the need for multiple overlay protocols in the core of the network by reducing the core to a single Ethernet based link state protocol which is providing all virtualization services (virtualization of bridging, routing, multicast) in an integrated model. In addition, by relying on end-point-service provisioning only, the idea of "build it once and don't have to touch it again" becomes a true reality. This implicity also aids in greatly reducing time to service for new applications and network functionality.
3. For more information please visit http://www.avaya.com

Avaya's innovative intelligent wiring closet solutions – based on Avaya Flexible Advanced Stacking Technology (FAST) – enable customers to progressively and effectively scale their network without increasing management complexity. The highly scalable stacking architecture delivers resilience, outstanding performance levels, intelligence and flexibility. Our solutions are genuine chassis alternatives, confirming our innovation of a new market segment, the 'Stackable Chassis'. Business networks of all sizes can reap the benefits that Avaya offers as we provide Stackable Chassis options for entry-level, mainstream, and high-end deployment scenarios with the Ethernet Routing Switch 2500, 4000 and 5000 Series product lines, respectively.
(For more information please visit http://www.avaya.com)

Split Multi Link Trunking (SMLT) is an option that improves Layer 2(bridged) resiliency by providing for the addition of switch failure redundancy with sub-second failover. On top of all MLT link failure protection and flexible bandwidth scaling functionailty, SMLT allows you to connect to two distinct separate SMLT endpoints or switches. These SMLT switches form a Switch Cluster and are referred to as an IST Core Switch pair.
SMLT is supported on Avaya ERS5000, ERS8800, VSP 7000 and VSP 9000.

(For more information please visithttp://www.avaya.com)

• Avaya's innovative intelligent wiring closet solutions – based on Avaya Flexible Advanced Stacking Technology (FAST) – enable customers to progressively and effectively scale their network without increasing management complexity. The highly scalable stacking architecture delivers resilience, outstanding performance levels, intelligence and flexibility. Our solutions are genuine chassis alternatives, confirming our innovation of a new market segment, the 'Stackable Chassis'. Business networks of all sizes can reap the benefits that Avaya offers as we provide Stackable Chassis options for entry-level, mainstream, and high-end deployment scenarios with the Ethernet Routing Switch 2500, 4000 and 5000 Series product lines, respectively.
• For more information please visit http://www.avaya.com

• Improve the resiliency and stability of your network with this ultra-reliable and high-performance Core Switch platform. Protect your enterprise from network outage call-outs when you deploy the Virtual Services Platform 9000, with its hardened architecture and instantaneous recovery. Reliably support your most mission-critical communication environments with a carrier-grade operating system, system-level health checks, and self-healing capabilities, coupled with interruption-free software patching.
• Shortest Path Bridging with its extensions eliminates the need for multiple overlay protocols in the core of the network by reducing the core to a single Ethernet based link state protocol which is providing all virtualization services (virtualization of bridging, routing, multicast) in an integrated model. In addition, by relying on end-point-service provisioning only, the idea of "build it once and don't have to touch it again" becomes a true reality. This implicity also aids in greatly reducing time to service for new applications and network functionality.
• For more information please visit http://www.avaya.com

• Boost the performance of your business applications and significantly improve your service agility. Implementing the Avaya VENA Distributed Top-of-Rack technology empowers your applications to run at their best, and your IT staff to operate more efficiently. Building a distributed, high-performance backplane directly between server racks delivers the perfect solution for your distributed applications.
• Hundreds of VSP 7000s can be flexibly meshed for massive scale-out that uniquely delivers multi-hop, low-latency. Forming a single tier, Avaya's Distributed ToR is a connectivity solution for the data center's primary requirement : high-performance, low-latency, Layer 2 east-west traffic. Utilizing the high-speedv irtual backplane capacity, and invoking Ethernet's plug & play advantage, the VSP 7000 empowers simplified, one-touch, edge-only provisioning.
• Avaya VSP 7000 supports IEEE 802.1aq Shortest Path Bridging (SPB) standard to provide L2/L3 VSN(Virtual Service Nettwork) network virtualisation services.
• For more information please visit http://www.avaya.com

• Simplify your network by extending Avaya Fabric Connect to the campus, metro, or WAN edge. Designed for small sites, our Virtual Services Platform 4000 delivers full featured network virtualization capabilities in a low cost 1 Gig/10 Gig platform.
• Avaya VSP 4000 supports IEEE 802.1aq Shortest Path Bridging (SPB) standard to provide L2/L3 VSN(Virtual Service Nettwork) network virtualisation services. (For more information please visit http://www.avaya.com)

When you're differentiating your customer experience, every interaction matters. Each individual engagement with your company and your people contributes to a consumer's impression of your business. Your customer experience is the sum of all interactions customers have with your brand. Customer experience is critical to customer lifetime value, impacting your customer spend, retention, loyalty, advocacy and, ultimately, new customer acquisition costs.
Avaya can help you achieve consistency and increased satisfaction across all touch points. Better monitor and measure customer experience data and feedback. Improve customer acquisition and retention. Increase cross-sell and upsell opportunities.
It is essential to create a seamless, personalized omni-channel experience, based on the individual preferences of your consumers, across every engagement point on the customer journey. Focus on first contact resolutions—reduce overall customer effort, and create the same experience regardless of agent activity levels or call volumes.

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