In accordance with our service goal of "total solution by one stop shop", LANcom’s core service item cover:

Product & Service Scope

  • Infrastructure: (Wire/ wireless / virtualization)
  • Platform: Collaboration/ Video/ Conference/Web Chat
  • Application: 3rd party applications
  • Development: Customized System/CRM

ESD Service Scope

  • Consult/plan/ implement/operate/ manage
  • MA service & technical support
  • Remote & on site service
  • Consultant/Tech transfer service
  • Enterprise cloud builder/reseller

MA Service Scope

  • 7x24x365 non-stop service
  • Single contact help desk
  • M-ticketing/SLA tracing/Escalation /auto reply service status process
  • Periodic system check and diagnostic health check
  • Periodic report
  • Sufficient spare /RMA system
  • Hosting/on site service

China:400-088 9622